SMS Terms and Conditions

Table of Contents

Last updated: August 15, 2026

By providing your mobile phone number and opting in to receive text messages from EdgeRx, you agree to these SMS Terms and to our Privacy Policy and Terms & Conditions.

Program Description

EdgeRx sends the following types of text messages:

  • Transactional messages, including order confirmations, shipping updates, prescription and refill notifications, appointment reassessments, and account and support notifications.
  • Marketing messages, including promotional offers, product education, welcome series, refill reminders, and cross-sell recommendations.

Consent is not a condition of purchase. You may receive our services and purchase our products without agreeing to receive text messages.

Message Frequency

Message frequency varies based on your account activity and marketing preferences. You may receive up to approximately 10 messages per month for marketing communications, plus transactional messages related to your orders and prescriptions.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details about your plan.

How to Opt Out

You can opt out of marketing text messages at any time by replying STOP to any message. You will receive a confirmation message and no further marketing messages. You may continue to receive transactional messages required for your active orders and prescriptions.

How to Get Help

Reply HELP to any message for assistance, or contact us at team@edgerx.com.

Supported Carriers

EdgeRx text messages are supported by major U.S. wireless carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others.

Carriers Are Not Liable

Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and message engagement data are processed by EdgeRx and our SMS provider, Klaviyo, Inc., in accordance with our Privacy Policy.

Eligibility

You must be 18 years or older and a U.S. resident to opt in to text messages from EdgeRx.

Changes to These SMS Terms

We may update these SMS Terms from time to time. Material changes will be communicated via the site or by message.

Contact

For questions about these SMS Terms, contact team@edgerx.com.